Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Creator HQ ("we," "our," or "us") regarding your use of the Creator HQ video editing project management platform and related services (the "Service").

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

We may modify these Terms at any time. Material changes will be communicated to you via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

2. Service Description

Creator HQ is a comprehensive video editing project management platform that provides:

• Project and task management tools for video production workflows
• Team collaboration features including real-time communication and file sharing
• AI-powered content generation for ideas, scripts, and creative suggestions
• Video review and approval systems with frame-accurate commenting
• File storage and management for video, audio, and other media assets
• Analytics and reporting for project tracking and team performance
• Integration with third-party tools and services

The Service is provided on a subscription basis with various feature tiers and usage limits as described in our pricing plans.

3. Account Registration and Security

Account Creation

To use the Service, you must create an account by providing accurate and complete information. You may register using your email address or through supported third-party authentication providers (e.g., Google).

Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized use of your account
• Using strong passwords and enabling available security features

Account Requirements

• You must be at least 16 years old to create an account
• You must provide accurate and truthful information
• You may only create one account per individual
• Business accounts must be created by authorized representatives

4. Subscription and Billing

Subscription Plans

Our Service is offered on a subscription basis with different plans and pricing tiers. Current pricing is available on our website and may be updated from time to time with notice to existing subscribers.

Billing and Payment

• Subscriptions are billed monthly or annually as selected
• Payment is due in advance for each billing period
• We use Stripe for secure payment processing
• You authorize automatic recurring charges to your payment method
• Failed payments may result in service suspension

Refunds and Cancellation

• We offer a 30-day money-back guarantee for new subscribers
• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• No refunds for partial periods except as required by law
• Refund requests must be submitted within the guarantee period

Price Changes

We may change subscription prices with at least 30 days' notice. Price changes will not affect your current billing period but will apply to subsequent renewals.

5. Acceptable Use Policy

You agree not to use the Service to:

Prohibited Content

• Upload, store, or share illegal, harmful, or offensive content
• Violate intellectual property rights of others
• Share content containing malware, viruses, or malicious code
• Upload excessive amounts of data that may impact service performance
• Share personal information of others without consent

Prohibited Activities

• Attempt to gain unauthorized access to the Service or other accounts
• Interfere with or disrupt the Service or servers
• Use automated tools to access the Service without permission
• Reverse engineer, decompile, or disassemble the Service
• Remove or alter copyright, trademark, or other proprietary notices
• Use the Service for any unlawful purpose

Compliance

You agree to comply with all applicable laws, regulations, and third-party agreements when using the Service. We reserve the right to suspend or terminate accounts that violate this policy.

6. Content Ownership and Licensing

Your Content

You retain all ownership rights in the content you upload, create, or store using the Service ("Your Content"). This includes videos, audio files, images, scripts, and other materials.

License to Us

By uploading Your Content, you grant us a limited, non-exclusive, royalty-free license to:

• Store, process, and transmit Your Content to provide the Service
• Make copies necessary for backup, security, and service operation
• Process Your Content through AI services when you use AI features
• Share Your Content with team members as directed by you

Content Responsibility

You are solely responsible for:

• Ensuring you have the right to upload and use Your Content
• Obtaining necessary permissions for copyrighted material
• Complying with applicable laws regarding Your Content
• The accuracy and legality of Your Content

Content Removal

We may remove or disable access to content that violates these Terms, infringes on rights of others, or is otherwise objectionable. We will provide notice when reasonably possible.

7. Team Collaboration and Data Sharing

Team Management

Team administrators have full control over team data, member access, and content sharing within their team. By joining a team, you agree to the team's data sharing and collaboration practices.

Member Responsibilities

• Team members must comply with team policies and guidelines
• Respect confidentiality of team projects and information
• Use team resources appropriately and professionally
• Report any security incidents or policy violations

Data Access

Team members can access shared content and data according to their assigned roles. Team administrators can modify access levels and remove members at any time.

8. AI Features and Generated Content

AI Content Generation

Our AI features use third-party services to generate content suggestions, scripts, and other creative materials. AI-generated content is provided as suggestions only and should be reviewed before use.

AI Limitations

• AI-generated content may contain errors or inaccuracies
• We do not guarantee the quality or suitability of AI-generated content
• AI suggestions may not be original or may infringe on third-party rights
• You are responsible for reviewing and validating AI-generated content

AI Data Usage

When you use AI features, your input data may be processed by third-party AI services. We work with reputable providers who maintain strong privacy and security practices.

Rights in AI Content

You may use AI-generated content in your projects, but we make no warranties regarding intellectual property rights or originality of such content.

9. Service Availability and Modifications

Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

Service Modifications

We reserve the right to:

• Modify, suspend, or discontinue any part of the Service
• Update features, functionality, and user interfaces
• Change technical requirements or supported platforms
• Implement new security measures or policies

Scheduled Maintenance

We will provide reasonable notice for scheduled maintenance that may affect service availability. Emergency maintenance may be performed without advance notice.

10. Data Protection and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure, and you acknowledge the inherent risks of transmitting data over the internet.

Data Backup

While we maintain regular backups, we recommend that you maintain your own backups of important content. We are not responsible for data loss due to technical failures or other circumstances.

11. Intellectual Property Rights

Our Intellectual Property

The Service, including its design, functionality, and underlying technology, is our intellectual property and is protected by copyright, trademark, and other laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms. This license does not include the right to:

• Copy, modify, or create derivative works of the Service
• Reverse engineer or attempt to extract source code
• Use our trademarks or branding without permission
• Resell or redistribute the Service

Infringement Claims

If you believe your intellectual property rights have been infringed, please contact us with detailed information about the alleged infringement.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

No Warranties

We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free operation
• Accuracy or completeness of content or data
• Security or virus-free operation

Third-Party Services

The Service may integrate with third-party services over which we have no control. We are not responsible for the availability, functionality, or content of such third-party services.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

Excluded Damages

We shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Costs of replacement goods or services
• Damages arising from third-party content or services
• Damages resulting from unauthorized access to your data

Essential Purpose

These limitations apply even if the limited remedies fail of their essential purpose. Some jurisdictions do not allow certain limitations, so these may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless Creator HQ and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of the Service in violation of these Terms
• Your Content and any claims of infringement or violation of rights
• Your violation of applicable laws or regulations
• Your negligent or wrongful conduct
• Any third-party claims related to your use of the Service

15. Termination

Termination by You

You may terminate your account at any time by canceling your subscription through your account settings or contacting support.

Termination by Us

We may terminate or suspend your account if:

• You violate these Terms or our policies
• Your account remains inactive for an extended period
• We are required to do so by law or legal process
• You engage in fraudulent or harmful activities

Effect of Termination

Upon termination, your access to the Service will cease, and we may delete your account and data after a reasonable period. You remain responsible for any outstanding charges.

Data Export

Before termination, you may export your data through available tools or by contacting support. We are not obligated to provide data access after termination.

16. Dispute Resolution

Informal Resolution

Before initiating legal proceedings, we encourage you to contact us to resolve any disputes informally. Many issues can be resolved through direct communication.

Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

Jurisdiction

Any legal disputes shall be resolved in the courts of [Your Jurisdiction], and you consent to the personal jurisdiction of such courts.

Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or collective proceedings.

17. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Assignment

We may assign these Terms or our rights and obligations without notice. You may not assign your rights or obligations without our written consent.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

18. Contact Information

If you have questions about these Terms of Service, please contact us: